You will have to contact the manufacturer of your device (smart phone or tablet) if you have problems with your device (startup problems, crashing, hardware failures).Ĭan I use ntouch Tablet to make a 911 call? You will have to contact your service carrier or internet service provider (ISP) for help if you have problems with your data plan or internet service itself (e.g., outages, speed issues, billing, etc.) We can help you with any problems you might have with the ntouch Tablet application itself or your ntouch Tablet account.Īre there any technical problems that Sorenson support cannot help solve? What kinds of technical problems can Sorenson help solve?Ĭontact Sorenson Technical Support for help with ntouch Tablet.
#Ntouch vp pc download password
After logging in, you can change your password to anything you like using at the Personal Settings dialog. Just go to this website and enter the required information: You will then receive an email that shows your new password. You can make a request at the Sorenson website to reset your password. What if I forget my ntouch Tablet phone number or password?
#Ntouch vp pc download download
Just look for the download option on the Help page in the app itself or on the Sorenson website.
Detailed instructions are included in this guide. You can download the User Guide for the Sorenson ntouch Tablet app. Where can I find more information about ntouch Tablet? Sorenson suggests that you turn on the iOS Notification Center feature so your phone will notify you of incoming calls or SignMail video messages even when you are using any other app. What settings should I set for notifications? Contact Sorenson Customer Service for assistance with setting up a myPhone Group. If you have more than one Sorenson ntouch product, you will want to consider the Sorenson myPhone feature. Remember that you can only be logged into one device at a time. Just enter your ntouch Mobile and/or ntouch Tablet phone number and password to log into any app. The only exception is your ntouch Mobile and ntouch Tablet account which can be used with ntouch Tablet, ntouch Mobile for iOS or ntouch Mobile for Android. You must have separate accounts for each of your Sorenson devices or endpoints. However, your wireless carrier will charge you a basic rate per month for data plan access and will charge extra fees for any usage that goes over the limits of the data plan in that month.Ĭan I use the 10-digit number assigned to my ntouch VP or ntouch PC with ntouch Mobile? The ntouch Tablet app and SVRS service are for the deaf and hard-of-hearing community and are paid for by the US government’s Telecommunications Relay Service (TRS) fund. You must also request an ntouch Tablet account before you can log into the app.Īre there any costs or fees charged by my wireless carrier or by Sorenson to use ntouch Tablet? You can download the app from the Apple App Store. How do I get the Sorenson ntouch Tablet app?
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